Chris Sam, his wife Lisa, and their three children – Maddy, Chris Jr., and Jake – live a peaceful suburban life in Danbury, Connecticut. Chris works for a septic company, Lisa teaches special education, and they're raising their kids in Chris’s childhood home. The Sam children are all doing well: Maddy is excelling in college, while Chris Jr. and Jake are talented athletes. They're a close family, popular with friends and neighbors, enjoying the typical suburban life. Then, without warning, the entire family vanishes, ceasing all contact and leaving no explanation for their disappearance or return. Concerned and somewhat curious, Jairus, a former friend of the Sams, assembles his film crew to search for them.